If for any reason, you are not satisfied with a product you receive from Gryphon Safety, please call for shipping instructions and return it within 30 days for a full credit excluding shipping cost. The return of custom and made to order products is only subject to return misprinted or defective and will require prior authorization. Buyer must contact Gryphon Safety for confirmation and shipping instructions prior to returning any products. All returns must be shipped prepaid, unused, in resalable condition, and are subject to inspection for damage or misuse prior to issuance of a credit or refund. Products not returned within 30 days of receipt will be subject to 25% restocking charges or refused all together it’s up to Gryphon Safety discretion.